Terms & Conditions
Payment Terms
Payment in full is due within 14 days of receipt of the booking confirmation pack. Payment can be made by cheque or credit/debit card. Cheques must be made payable to Gas Logic and sent to Unit 2, 1 Rowdell Road, Northolt, Middlesex UB5 5QR. Payment by credit card can be taken on a verbal instruction or by completion of the enclosed Payment by Credit/Debit Card form.
Failure to pay the balance in full within 14 days of receipt of the booking confirmation pack may result in the candidate losing his/her place on all of the courses booked. Candidates will not be able to undertake their assessment unless full payment has been received; or a prior arrangement has been agreed.
Candidates who do not achieve certification will not receive a refund of the fees which they have paid for the course.
Rescheduling of Courses
For requests to reschedule a booking received 28 calendar days or more in advance of the course start date, there will be no charge incurred.
For requests to reschedule a booking received between 14 and 28 calendar days prior to the course start date there will be a £20.00 administration fee.
For requests to reschedule a booking received less than 14 calendar days before the course start date there will be a charge of 50%; of the value of the original booking. A new invoice will be raised for the full cost of the new booking.
Cancellation Charges
All cancellations must be notified in writing.
For requests to cancel a booking received more than 28 calendar days prior to the course start date, the candidate will be given a refund of any prepayment.
For requests to cancel a booking received between 21 and 28 calendar days prior to the course start date there will be a charge of 20% of the value of the booking.
For requests to cancel a booking received between 14 and 21 calendar days prior to the course start date there will be a charge of 50% of the value of the booking.
For notification of cancellation received less than 14 calendar days before the course start date, there will be no refund of any pre-payment and the full balance will remain due.
In the event of non-attendance, there will be no refund of any pre-payment and the full balance will remain due.
Gas Logic reserves the right to cancel a course at any time but we will endeavour to give candidates as much notice as possible. Candidates will be offered an alternative course date, credit or full refund.
(If another candidate subsequently fills the original course date that you no longer require, the appropriate rescheduling or cancellation fee will be refunded).
Re-sits
Please note that if the required level of competency is not achieved in either the practical or theory assessment, it may be necessary for candidates to re-sit the sections which they have failed. A re-sit must be completed within 90 calendar days of initial assessment and within 30 calendar days of re-assessment. The re-sit fee of £160.00 per day will be incurred if this situation arises. If additional training is required, this will be charged at a rate dependant on the nature and amount of training involved.
City & Guilds Courses
There is a £26.60 registration fee for the City & Guilds 2391 course. This fee is non-refundable if the candidate cancels or reschedules the course within 30 calendar days of the date of the written assessment. All of the standard Terms and Conditions apply to other fees for the City & Guilds courses.
EAL Courses
The registration fee of £200.00 for the EAL courses is non-refundable if the candidate cancels the booking. Alternatively, for a period of up to 6 months after the date of registration, the fee can either be transferred to another candidate or the course date can be rescheduled. All of the standard Terms and Conditions apply to other fees for the EAL courses.
All prices quoted are subject to VAT at the current rate.
